Privacy Policy

1. Data we collect

• Contact form: your name, email address, telephone number, and enquiry.
• Exhibition form: your industry, requirements, WhatsApp number, source page, IP address, and browser information.
• Technical data required for security, sessions, language preferences, and preventing repeated form submissions.

2. Purposes and legal basis for processing

We process data to respond to enquiries, provide the product or service information you request, maintain website security, and fulfil legal obligations. Form data is processed based on the consent you provide before submission. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

3. Cookies

This website only uses necessary or functional cookies:

• csrftoken protects forms against cross-site request forgery.
• sessionid is used for necessary authentication sessions.
• django_language remembers your language preference.
• exhibition_lead_done prevents repeated requests for the exhibition form for one year.

We do not use analytics or advertising cookies. If this changes, we will ask for your consent before enabling non-essential cookies.

4. Data sharing and international transfers

We only share data with service providers necessary to operate and secure this website, or where required by law. As we serve users across different countries, data may be processed or stored outside Indonesia. For international transfers, we apply the safeguards required by applicable data protection regulations. We do not sell your personal data.

5. Data retention and security

We retain data only for as long as necessary to fulfil the purposes above, complete our business relationship, meet legal obligations, and resolve disputes. We apply reasonable technical and organisational measures to prevent unauthorised access, alteration, loss, or disclosure.

6. Your rights

Subject to applicable law, you may request information and access, correction or deletion of personal data, cessation of processing, withdrawal of consent, or a copy of your personal data. We may need to verify your identity before fulfilling a request.

7. Contact us

To exercise your privacy rights or ask a question, please submit a request through our contact page. We will respond within the period required by law.

8. Changes to this policy

We may update this policy if our processing practices or legal requirements change. The effective date at the top of this page indicates the latest version.